dauntlessusa O
map-marker Orlando, Florida

David Maus Toyota Rear Window Tint

Seminole Toyota - David Maus Toyota Rear Window Tint
Bought a 2010 Toyota Corolla S from David Maus Toyota on 4-11-10 during the day. It was equipped with window tinting. When I drive at night there is such a reflection in the window tinting along the rear defrost lines that it is dangerously distracting. I have sent them pictures, but they are insisting that I come to their facility at 8:15 p.m. so that their people can drive the car to see what is happening. Even with pictures, it seems they do not believe me. The window tinting cost me $199.99 and was itemized in the sale price of the car, so it was not thrown in - I paid for it. I have been talking with them for 6 days now and am going out there tonight (4-19-10). It is a major inconvenience. The manager, Randy Wolcott, told me last Friday that he would have someone take one off the lot and drive it to see what happens, but disappointingly, he did not do that. So now I am being inconvenienced by having to bring it in when my home is a good 50 miles from their dealership. It would make more sense if they would bring me a rental and just take the car back and check it out. I will keep you all informed as to what happens. I cannot drive it at night with this distraction, and when I do drive, it is very dangerous when I want to change lanes, as it is hard to determine if a lane is empty or not due to all the reflection.
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2 comments
Guest

$199.99? What the heck we still have prices like that.

It is not 1920 anymore people, get with the program. What about charging $200.00 instead, or $190.00

Man, I hate these *** prices.

Guest

I purchased a Toyota Corolla S from David Maus Toyota in Sanford last Monday. I am experiencing the same problem with the rear window.

They replaced the dark tint with a lighter one, and the problem is even worse.

Have you gotten any results from them yet? I am very upset.

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Anonymous
map-marker Ocala, Florida

Turned away

David Maus does not do what he says on TV that he will not turn away anyone. I tried to trade in my 2009 Tacoma for a 2010 prius and did I ever get shafted. Noone wanted to deal with me. Said my Tacoma was only worth 13000 top trade. This is the end of the year and the new 2011 vehicles are coming out. Tried to take it off their hands but the pmt. they wanted was way over the limit. My truck did not mean anything to them. We have bought 3 Toyota's from David Maus and have always left happy but not this time. Noone wanted to deal. The mgr. came out and shook my hand and told me to have a good day, they could not deal with me. You would think they would like to clear the 2010 inventory. I work hard to make my truck pmts. I don't think I want to deal with David Maus anymore.
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1 comment
Guest

Please contact me at David Maus Toyota and we can discuss this issue in greater detail.

Nidal Ftc
map-marker Fort Myers, Florida

David Maus Toyota Bad dangerous service

Had my services done on Tuesday 29 June 2010 After my service I drove the truck home with the windows up and parked it. I did not drive it again until Thursday morning where I discovered that ALL OF THE LUG NUTS WERE LOOSE!! I heard a noise while applying the breaks and when I checked the lug nuts they were all loose!! ON EVERY TIRE!! I find this very dangerous.I WIll go to this dealers shop one more time to make sure that there has been no damage to the rims or lug nuts after that I will never never never go back to thier shop again!! THOSE PEOPLE COULD HAVE CAUSED AN ACCIDENT WHEREBY SOMEONE COULD HAVE BEEN KILLED!!!
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1 comment
Nidal Ftc

After contacting David Maus about this issue they sent out a person to tighten the lug nuts, which I had already done. I was then contacted by Kenny the service manage who set up an appointment to take the truck back to the maintenance department and they checked out the rims and lug for damage.

There was none.

I was asked to remove this post but that does not seem to be possible so I have added this comment. I am still undecided as to if I will take any vehicle back to David Maus for serevice.

pmorganiii
map-marker Orlando, Florida

David Maus VW North Orlando FL

Up until this point I have never had a good car shopping experience, until I went to this dealership. I know what you're thinking... Who the heck is this guy, writing a positive review online... nobody does that these days... But seriously, the experience was so great, I'm taking the time to write a positive letter. They gave us a great price, high value on our trade, and executed the deal flawlessly. I generally don't think of car salesmen very highly (sorry guys), but these guys are great. Go see Mike and Wes. They will take care of you.
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Anonymous
map-marker Orlando, Florida

Unprofessional treatment

On sunday 8/8/10 I visited David Maus toyota and was treated unworthly of buying a car. The first thing Chris Harris did was run my wife's and my credit. After he could not get a bank we were rushed out and did not even get to look at the new cars we were looking for. He told us that it ststring to rain and we can drive our car to look at the car we were looking to purchase. He then told us to call him after 2pm monday if you want business you contact the consumer.
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Elizabeth A Zna
map-marker Minneapolis, Minnesota

Smells so bad you'd think a body was rotting in the trunk!

For more than two years, I have been dealing with a nasty rotten smell in my Yaris everytime I use the air-conditioning. It has been serviced no less than twenty times( which I appreciate the dedication) but with no lasting results. The only thing I won't allow them to do is use some sort of perfume or scented insert since I suffer from migraines brought on by perfume. It's not only embarrasing to have passengers in my car literally hold their noses, but I live in Florida and deliberately seek out good cars with excellent air-conditioning. I've been told everything by David Maus service dept from: "since you park outside you're getting mold from moisture and humidity" - to - "it's the glue the manufacturer used the year your car was built and nothing can be done about that. Well? Which is it? And if it is the manufacturer's doing, do they really think consumers wouldn't notice? I bought this car and have been financing with the intention of gifting it to my daughter for her first car. She will be driving in two months and I am disappointed to give her a stinky car. Toyota is unwilling to do anything other than to keep taking it in and handing it back with no permanent fix. I guess it's no surprise that their reputation has been steadily sinking for the last few years. I, for one, will never buy a Toyota again and will tell everyone I know of my experience when they're in the market for a new car.
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1 comment
Guest

You might want to check and see if the Yaris has a cabin filter. That has a lot to do with smells that go thru the A/C. They do get dirty and need to be changed just like your engine air filter.

bigeasymale J
map-marker Reston, Virginia

DAVID MAUS = *** ARTISTS

David Maus' Toyota sales manager has to be on crack for wanting a person to pay 567/month with $4000.00 down for a pre-owned 2009 Rav4 priced @ $22,687 with 20k miles on it. Was I awake when he made was insisting on this or did I miss something? He had to be on crack this day? I'm enjoying my new 2010 BMW M3 for 412.88 & NOTHING DOWN!!! Thanks David Maus, I thought I couldn't afford a BMW until your sales mgr. made his ridiculous offer then, I went & found out I could. I am One Happy Orlandoan LOL
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Loss:
$22
1 comment
Guest

My roommate spoke with a David Ramsey who is supposed to be a Manager at Maus Toyota. When my roommate went online he got a price for a Camy to lease.

It was $198.00 plus $2000.00 down. When he spoke with Mr. Ramsey he was told it would be $2300 down and $250.00 per month. When my roommate said why Maus Toyota did not honor the internet price and Mr.

Ramsey said that price was just to get people to come to the dealership. At that time he walked out.

I would think Toyota would not try scamming people with all the trouble they have. David Maus can put all the ads he wants on TV but I would venture to say he is not getting much repeat business.

Paul S Trz
map-marker Lake Mary, Florida

Caught in a Lie to my face

In November, 2009 David Maus replaced 2 valve cover gaskets, front & rear. The rear started leaking oil in January 2010 and we tried to make an appt. but unable to due to the volumn of recalls. We went to a different shop and the certified Toyota mechanic and owner asked why wasn't the rear gasket changed too? hmmmm. We took it back to DM and they flat denied it and said the new gasket failed and at my cost of another $375, they replaced it. When i got home, i found the rod that holds the hood up, lying on the engine, broken off. So, I called Mike Shinn, the service rep, and he denied it agian. Except that when we took the car up the first time he propped the hood up and walked around the car with us to check it. After confronting him with this, he admitted that the tech did have some "difficulty" with the rod. What? a Bold face lie!!
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Anonymous
map-marker Orlando, Florida

Scratched a rim

took a scratch free 07 camery there and when it came out the rim was scratched and when i advised this my rep she said it looked old and i could return at a later date for a 160$ repair at my cost? iam not going back. the fact that a car dealear can not admitt the damage was done at their hands and the nearve to say come back and we will repair it at 160$ earns them NOT GETTING MY BUSINESS..... SO i ll go somewhere else and david can get some other poor soul. sorry to have gone there.
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Loss:
$160
Michael G Ibc
map-marker Orlando, Florida

Robb Topping's poor ethics and morals

I worked with Robb Topping's recently . In that period of time I observed more upset customers than in my 20 years working with customers as a Parts and service manager. Robb dealerships have enough of a bad reputation with out you adding fuel to the fire . This as been on my mind for awhile I have been praying about it and for you Robb . I thought about speaking to Linda or Mr. Maus about what I had seen and observed. Well I hope this sets my mind at ease. Remember Robb it's never to late to except the lord Jesus Christ into your life .
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4 comments
Guest

JUST TO BE FAIR, DAVID MAUS & THE GM FRED MARION ARE TWO OF THE MOST STAND UP MEN I HAVE EVER MET. NOW,.....W/ THAT BEING SAID, THE TV COMMERCIALS, AND ALL THE POSITIVE ACULADES ARE A DISTANT MEMORY ONCE YOU ARE DEALING AT THE TABLE.

AS A FORMER "SALES PROFESSIONAL", THE CUSTOMER IS TREATED LIKE A KING UNTIL WE START TO WORK NUMBERS. PRICE/TERM/PYMT IN TEN MINUTES,.........YEAH !!! THE DESK(S) MANAGERS ARE SO BIG HEADED, ALONG WITH THE SALES MGRS. THEY ARE MORE CONCERNED ABOUT WHOS BUYING LUNCH, WHATS ON TV, OR PLAYING LITTLE KIDS GAMES ON THEIR PHONE WHILE YOU ARE WAITING FOR THEM TO PENCIL YOUR DEAL.

NO COMMON COURTESY, AND IF YOU WANT A HARRASMENT SUITE,......JUST WORK THERE FOR WEEK. DAVID RIGHT HAN (WOMAN) HAS HER HEAD IN THE SKY AS TO WHAT IS GOING ON THERE,...SHE JUST WALKS AROUND ALL DAY SAYING "OH LORD", ", AND SPECTACULAR" "OH MR MAUS",......................REALLY, MANUFACTURED CUSTOMER SERVICE. TRUST ME, I HAD TO OLAY THE GAME. I DID REALLY WELL WHILE I WAS THERE, BUT THE HOURS, AND THE CUSTOMERS ARE SO WISHY WASHY WITH THEIR CAR NEEDS...........REALLY, DOES THE AVERAGE PERSON SHOW UP W/ A PAD & PEN WANTING TO LOOK / DRIVE & FEEL 12 CARS?

PEOPLE. GET A GRIP, U CAN GO TO THE MALL IF YOU WANT TO LOOK AT CARS.

AS FAR AS A SEA OF SHARKS,......YUP, IT WILL NEVER CHANGE. AS LONG AS YOU ARE NOT IN THE CLICK, YOU WONT LAST LONG......................HUSBANDS, WIVES, KIDS,AND GRANDPARENTS ALL TOGETHER,................DAVID MAUS "FAMILY", ONLY MEANS THAT IF YOUR RELATED, YOUR FAMILY.

TOYOTA IS,..THE BEST PRODUCT ON THE ROAD, BUT THE PEOPLE WHO HAVE TO SELL THEM DUE TO THE FACT THAT THEY DO NOT HAVE PEOPLE SKILLS, OR MANAGER TRAINING MAKES IT A RUTHLESS BUSINESS TO THIS DAY..........TO ALL OF YOU SUCK UP'S WHO ARE RUNNING WITH MAUS BECAUSE YOU CANT DO ANYTHING ELSE,.........YOU WILL SEE ONE DAY.

Guest

hie i need yr help on 1hz engine

Guest

THEY WILL RIP YOU OFF IN A HEARTH BID AND WILL LAUGHS ABOUT IT. (EX SALESMAN WHO GO FED UPITH THEIR ***.) TRUST NO ONE!!

Guest

THEY WILL RIP YOU OFF IN A HEARTH BID AND WILL LAUGHS ABOUT IT. (EX SALESMAN WHO GO FED UP WITH THEIR ***.) TRUST NO ONE!!

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Anonymous
map-marker Orlando, Florida

David Maus Toyota Scion - Sanford, FL 32771

My next Toyota will be a Honda and not from David Maus. Maus and his service department or better yet, lack of service department has had three tries to fix what appeared to be a simply repair, "replacement of a rear defogger". The first "try" was no problem found except the rear window maybe dirty, did they clean it, nope, I needed to. Really, so I bought the car back the next morning and showed the service manger, or lack there of that it was not "defogging". Their latest fix / guess was to bring it back next week when the parts arrive, parts did arrive but the the service tech did not, the service manager suggested "well bring it back later this week". I have lost 6 hours of pay and the General Manager's only fix, "we are sorry", in my option yes they are sorry. My suggestion that your next Toyota also be a Honda, Ford, Jeep, etc. Brian McCarthy - brian.sencilo@***.com
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Anonymous
map-marker Ocala, Florida

David Maus Toyota Dishonesty

I ordered A 2009 Venza with custom options. After waiting 2 months, I was informed that the combination of options that I ordered were not available. However, they did have another car with different options. Nice game. They got the order knowing that it could not be fulfilled and then attemped the switch. Nice try. Then David Maus Toyota would not respond to my requests for refund of $1,000 deposit. My Credit Card Company took care of that saving me time and aggravation in filing a law suit. Take this as words of warning in any dealings with David Maus Toyota.
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1 comment
Guest

Took my car for oil change and belts were making sound. They said I just needed a $600 recommended service to get rid of the noise.

2 weeks later noise comes back and I take it to them right away. Now I need to replace belt tensioner and belts for $600. I went to a friend that owns a Meineke. He told me the got the parts and he would replace for me.

Parts $90, labor $75 for one hour.

Total cost $164. Nice try David Maus.

Telly Tfc
map-marker Orlando, Florida

SERVICE

I have a Tacama 06.....I have had a few service concerns..but David maus always took care of the concerns on the first visit...i would recondmend them for service.....they replaced the pumkin on the rear end..replaced all four tires..replaced the seat covers..replaced the door arm rest on both doors..i had a idle problem they did the adjustments and now it is ok..also the fuel tank goose neck had to be adjusted the fuel light was coming on..once adjusted no problem..i am going to purchase a new toyota..yes i am going back to DAVID MAUS..thanks
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babliss B
map-marker Orlando, Florida

David Maus won't handle a manufacturer defect

I took my car to David Maus Toyota where I bought my Camry because inside the windows I was getting a moldy/musty smell. They checked inside the doors to make sure there wasn't some kind of blockage and water buildup, which there was not. First they changed the air filter, didn't help. Then they replaced the molding on the driver side front door. The smell went away in that window. They waited a few weeks to make sure it worked, which it did. Then I took it back for them to correct the other windows, but they didn't want to go to that expense. They tried putting the ozone machine inside to see if that would work. They didn't want to go to the expense of changing the molding on the other windows if it wasn't necessary. It didn't work so I took it back a week later. Then they decided that it was my fault because I don't park in a garage. A car is supposed to be outside! The rain shouldn't get inside the doors and mold the molding! I have never heard of anyone ever having this problem with any car. Karen at David Maus said that with all the rain we have had lately that the window jams just haven't had time to dry, so it molds and gets musty. She has had no reports of this happening to anyone else. It is an act of nature. I'm sorry, but if the rubber was not faulty and was placed correctly rain shouldn't be able to get in. They fixed the one window, but refuse to fix the others. This really *** me off! I paid good money for this car, have had it a year and a half and now have to breathe mold spores because they refuse to fix their faulty product. Now the rubber on the trunk is starting to smell moldy too! My husband died a few months ago and I have lost my job and have two young children to support so I can not afford to pay for them to fix their faulty windows. But they just don't care!
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Loss:
$23000
2 comments
DBK

Oh yeah, I almost forgot. Your complaint sounds so familiar.

They lied and said that I had several oil leaks that miraculously appeared. Strange because I don't have any oil stains in my driveway and I've gotten several oil changes due to my distance to work. Imagine that. Trying to validate their lie they stated that I opt to repair only 'one ' of those leaks.

How ridiculous does that sound after already having given them thousands of dollars. What a major insult. The sad thing was, they were'nt even conspicuous, it was so blatant. So, that tells me that they have mastered the game.

Holidays are coming up....Fliers will be great, tell one, tell all.

I'm awaiting a response from Consumer Services, if I don't get one very, very soon the real work will begin. They service department is near the malls and several major stores(hint, hint).

Guest

I can honestly say that I can not relate to your situation completely, you have had some devastating times recently. However, I can say that I totally relate to you in regards to David Maus Toyota.

Go to Bad Business/Service(on this site) and you'll find ways to hold them accountable. They must be held accountable when they simply do not do what is right. It only takes a moment, to file a legitimate complaint. Good Luck and definitely follow-up.

They expect for you to say o.k. "take my hard money" or "I'm complaining, but I'm not doing anything about it". That's exactly what they want you to do. Stay at it, until you're satisfied.

Tell EVERYONE, and Fliers will be great especially if they're determined to not do what's right (in expensive- keep them factual). I'm going to fight to the end .

Again, Good Luck and God Bless you and your family. You are in my prayers.

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Anonymous
map-marker Reston, Virginia

Bad Service/Business

If you have any complaints pertaining to bad service/business by David Maus Toyota in Sanford, Florida, I encourage everyone of you to contact the Attorney General's Office first(they need a broad scale of people with legitimate complaints, individuals isn't enough) , Consumer Service then the Better Business Bureau. I paid $4,000 for repairs and my vehicle is currently sitting in my driveway. Not so good huh? David Maus Toyota need to simply right their wrong. Hopefully, if enough of us contact the above Agencies then eventually David Maus Toyota will be held accountable. Beyond Pissed!!! D. Beasley-Knight
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2 comments
Guest

These people have had my car for one entire month and I still do not have it, nor do I know when I will get it. All I get from this dealership is lies and unfullfilled promises, this one will call you back, that one will call you back, it will be ready Monday, then Tuesday, Wednesday, then Friday, then Monday again and it never happens.

No one is responsible or knows anything, You get shifted to voicemail after voicemail with no one taking resposibility. At this point, I have no idea where my car is or when if ever I will get it back.

One month and counting. By the way, I was told in the begining the "parts are in stock" so no excuse is credible for the delay.

Guest
reply icon Replying to comment of Guest-564829

My car has been with them a month also and the same complaint as yours. Was your issue ever resolved? Looks like SHADY business at the MAUS HOUSE.

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